CARIBBEAN AIRLINES

CARIBBEAN AIRLINES

Caribbean Airlines is the state-owned flag carrier of Trinidad and Tobago and Jamaica, operating a comprehensive network of flights across the Caribbean, North America, and South America.

Caribbean Airlines was established on September 27, 2006, as a successor to BWIA West Indies Airways, which had been in operation since 1939. The airline commenced operations on January 1, 2007, with a focus on providing reliable air travel within the Caribbean region and beyond. It is headquartered in Piarco, Trinidad and Tobago, and operates primarily from Piarco International Airport.

Airline Contact Details

Main:

18686693000

Reservations:

+1 800 920 4225

Website:

https:// www.caribbean-airlines.com

Address:

Golden Grove Rd Iere House, Piarco, Tunapuna–Piarco, E2H 1W8, Trinidad and Tobago

Fleet Specifications

Number of Planes:

Caribbean Airlines is an airline headquartered in Port of Spain, Trinidad And Tobago founded in 2006 currently operating a fleet of 20 aircraft with an average age of 8.4 years

List Planes in your fleet:

Aircraft TypeQuantity
ATR 72-60010
Boeing 737-8001
Boeing 737 MAX 89

Cabin Classes

Business Class:

Caribbean Airlines does offer Business Class. The airline features a Boeing 737 MAX 8 aircraft configured with 16 business class seats, providing a premium travel experience with spacious seating, attentive service, and modern amenities. Passengers can expect luxury, comfort, and personalized service throughout their journey.

First Class:

Caribbean Airlines does not operate a separate First Class service, but it offers a Business Class cabin that serves as its premium service on international routes. Passengers seeking a more comfortable experience may find that the Business Class offers enhanced amenities and services compared to Economy Class.

Destinations and Gateways

Caribbean Airlines operates routes to 2 domestic destinations and 25 international destinations across 22 countries. Here are some of the routes:

Domestic Destinations:

  • Trinidad and Tobago
  • Tobago

International Destinations:

  • Barbados
  • Antigua and Barbuda
  • Jamaica
  • Bahamas
  • Curaçao
  • Guyana
  • Suriname
  • Venezuela
  • United States (New York, Miami, Fort Lauderdale)
  • Canada (Toronto)

Destinations Served

Caribbean Airlines serves a variety of destinations, including:
CountryCityAirport
Antigua and BarbudaOsbournV. C. Bird International Airport
BahamasNassauLynden Pindling International Airport
BarbadosBridgetownGrantley Adams International Airport
British Virgin IslandsTortolaTerrance B. Lettsome International Airport
CanadaTorontoToronto Pearson International Airport
CubaHavanaJosé Martí International Airport
CuracaoWillemstadHato International Airport
DominicaMarigotDouglas–Charles Airport
GrenadaSt. George’sMaurice Bishop International Airport
GuadeloupePointe-à-PitrePointe-a-Pitre International Airport
GuyanaGeorgetownCheddi Jagan International Airport
Eugene F. Correia International Airport
JamaicaKingstonNorman Manley International Airport
JamaicaMontego BaySangster International Airport
MartiniqueFort de FranceMartinique Aimé Césaire International Airport
Puerto RicoSan JuanLuis Muñoz Marín International Airport
Saint Kitts and NevisBasseterreRobert L. Bradshaw International Airport
Saint LuciaCastriesGeorge F. L. Charles Airport
Saint Vincent and the GrenadinesKingstownArgyle International Airport
Sint MaartenPhilipsburgPrincess Juliana International Airport
SurinameParamariboJohan Adolf Pengel International Airport
Trinidad and TobagoPort of SpainPiarco International Airport
Trinidad and TobagoScarboroughA.N.R. Robinson International Airport
United StatesNew York CityJohn F. Kennedy International Airport
United StatesOrlandoOrlando International Airport
VenezuelaCaracasSimón Bolívar International Airport

Inter-Island Service

Caribbean Airlines does not specifically offer inter-island service, but it operates flights to various destinations across the Caribbean, including Puerto Rico, the Dominican Republic, and Jamaica.

interCaribbean Airways


interCaribbean Airways, a regional airline based in the Turks and Caicos Islands, is the leading provider of inter-island flights, connecting cities across the Caribbean, including the Dominican Republic, Jamaica, and the Bahamas.

Code Share Agreements:

  • Air Caraïbes: This partnership allows Caribbean Airlines passengers to connect to Air Caraïbes via the French Caribbean territories of Martinique or Guadeloupe for onward travel to Paris-Orly Airport, France.

Destinations Serviced:

  • Caribbean Airlines operates to various destinations within the Caribbean, including 28 destinations in 11 different countries.

This codeshare agreement enhances Caribbean Airlines’ network and provides passengers with more travel options to Europe and beyond.

Baggage Policy

Here is the Caribbean Airlines baggage policy:

  • Carry-On Baggage: Passengers are allowed one carry-on bag and one personal item. The carry-on must not exceed 10 kg (22 lbs) and 56 cm x 35 cm x 23 cm in size.
  • Checked Baggage: The number of free checked bags depends on the fare type:
  • Economy Lite: 1 carry-on bag.
  • Economy Classic: 1 free checked bag.
  • Economy Flex: 2 free checked bags.
  • Business Class: 2 free checked bags.
  • Overweight and Oversized Baggage: A flat fee of $75 applies for overweight luggage. An extra carry-on can be purchased for $100, and an overweight carry-on (24 to 50 pounds) will incur a fee of $50.
  • Special Needs: Passengers requiring special equipment (like wheelchairs or crutches) may bring these in addition to their carry-on baggage.
  • Infants: Lap infants are allowed one carry-on bag weighing up to 10 kg.

Additional Services

Wheelchair Assistance

Caribbean Airlines provides wheelchair assistance to ensure a smooth travel experience for passengers with disabilities. Below are the steps to request wheelchair assistance:

  • Book in Advance: Notify the airline about your need for wheelchair assistance when booking your ticket or as soon as possible afterward.
  • Arrive Early: Arrive at least 2 hours before domestic flights and 3 hours before international flights to allow sufficient time for assistance.
  • Notify Staff Upon Arrival: Inform a staff member or ticket counter representative about your wheelchair assistance request.
  • Prepare for Security Screening: Wheelchair users must undergo TSA screening and should inform security officers about any specific needs.
Caribbean Airlines is committed to providing safe and accessible air travel for passengers with disabilities, ensuring appropriate care and support throughout the airport and onboard journey.

Service Dogs

Caribbean Airlines provides wheelchair assistance to ensure a smooth travel experience for passengers with disabilities. Below are the steps to request wheelchair assistance:

  • Book in Advance: Notify the airline about your need for wheelchair assistance when booking your ticket or as soon as possible afterward.
  • Arrive Early: Arrive at least 2 hours before domestic flights and 3 hours before international flights to allow sufficient time for assistance.
  • Notify Staff Upon Arrival: Inform a staff member or ticket counter representative about your wheelchair assistance request.
  • Prepare for Security Screening: Wheelchair users must undergo TSA screening and should inform security officers about any specific needs.
Caribbean Airlines is committed to providing safe and accessible air travel for passengers with disabilities, ensuring appropriate care and support throughout the airport and onboard journey.

Allergy Sufferers

Caribbean Airlines does not explicitly outline dedicated services for allergy sufferers in its policy documents. However, passengers with allergies are encouraged to follow general airline guidelines to reduce the risk of allergic reactions during air travel.

  • Advance Notification: Inform the airline in advance about any severe allergies.
  • Carry Necessary Medication: Bring required medications, including prescribed allergy treatments.
  • Clean Seating Area: Wipe down seats, tray tables, and surrounding surfaces to minimize exposure to allergens.
  • Bring Personal Snacks: Carry your own food items to avoid potential allergens.
  • Request Pre-Boarding: Ask for early boarding to allow time to clean and prepare your seating area.

Miles/Rewards Program

Caribbean Airlines offers the Caribbean Miles rewards program, allowing members to earn and redeem miles for various travel benefits.

  • Rewards Structure: Members earn miles based on the base fare spent in US dollars, with additional miles calculated according to tier status.
  • Accelerate Anything Program: Members can multiply miles earned from flights or other transactions up to five times their value, enabling faster reward redemption.
  • Revamped Program: Enhanced to provide greater flexibility and improved rewards across the airline’s route network.
  • Membership Benefits: Includes increased earning opportunities, special offers, and promotional advantages.

Travel Advisor Commissions

Caribbean Airlines offers commission opportunities to travel advisors for bookings made on behalf of their clients.

  • Eligible Bookings: Commissions may apply to flights, hotels, and other travel-related services.
  • Commission Rates: Rates vary depending on the supplier and booking type.
  • Payment Source: Commissions are generally paid by suppliers, such as airlines, for qualifying bookings.

Group Travel

Caribbean Airlines has a dedicated group travel department that manages bookings for groups traveling together.

  • Group Size: 10 or more passengers qualify as a group booking.
  • Discounted Fares: Special group rates are available for eligible bookings.
  • Centralized Management: Group reservations are handled through a dedicated department for streamlined coordination.
  • Personalized Assistance: The group booking department provides customized quotes and support based on travel needs.

Marketing & Sales Support

Thank you for providing the above information. TASC PRO advisors have requested a centralized location where they can easily and efficiently access information to meet their clients’ needs.

  • Social Media Materials: Please provide marketing assets that agents can use to promote your product on their own social media channels.
  • Downloadable Resources: Brochures and fact sheets may be included to enhance your listing.
  • Sales Representatives (North America): If applicable, please provide a PDF listing representatives by region along with their contact details.

Thank you again, and we look forward to working with you more in the future.